Terms and Conditions

Effective Date: March 12, 2026

These Terms and Conditions (“Terms”) govern your use of services provided by Sunshine Window Cleaning.

By requesting services or communicating with us, you agree to these Terms.


Services Provided

We offer professional exterior cleaning services, including:

  • Gutter Cleaning
  • Pressure Washing
  • Skylight and Atrium Cleaning
  • Solar Panel Cleaning
  • Window Cleaning

All services are subject to property conditions and accessibility.


Estimates and Pricing

All estimates are based on the information provided and visible conditions.

Final pricing may vary due to:

  • Property size or condition
  • Accessibility challenges
  • Additional services requested

Customer approval is required before additional work is performed.


Payments

Payment is due upon completion of services unless otherwise agreed.

We accept approved payment methods. Late payments may result in additional fees.


Scheduling and Weather Conditions

Appointments may be rescheduled due to:

  • Weather conditions
  • Safety concerns
  • Equipment issues

We will communicate any necessary changes promptly.


Customer Responsibilities

Customers agree to:

  • Provide accurate service details
  • Ensure access to the property
  • Secure pets and clear work areas

Safety Disclaimer

Our team follows safety procedures; however, we are not responsible for:

  • Pre-existing damage
  • Structural issues
  • Weak surfaces (e.g., fragile roofing or fixtures)

Limitation of Liability

Sunshine Window Cleaning is not liable for:

  • Pre-existing damage
  • Unforeseen issues during service
  • Indirect or incidental damages

Liability is limited to the cost of services provided.


Communications and SMS Consent

By providing your phone number, you agree to receive service-related communications.

SMS consent and phone number will not be shared or sold to any third party or affiliates for marketing purposes.


Types of SMS Communications

You may receive:

  • Appointment reminders
  • Service confirmations
  • Job updates

Example:

“Hi [Customer Name], your window cleaning service is scheduled for [Date].”


Message Frequency

Message frequency varies, typically 1–5 messages per service appointment.


Message and Data Rates

Standard messaging rates may apply.


Opt-In Method

You may opt in via:

  • Website forms
  • Phone communication
  • Written agreement

Opt-Out Method

Reply STOP to unsubscribe or HELP for assistance.


Changes to Terms

We reserve the right to update these Terms at any time.


Contact Information

Sunshine Window Cleaning
San Mateo, CA

Phone: (650) 517-7372
Email: info@sunshinewindowcleaning.com